Conversation Analytics within Companies

  Sandy Pentland talks about how his research and his book "Honest Signals" can help improve business productivity by analyzing communication flows within companies. Some key points include: – All social species are alike and improve productivity through Discovery and Integration – Higher access to information discovery improves productivity by 4% – Face-to-Face networks improve […]

Twitter Graph Relevance

John Batelle provides further proof of the value found at the intersection of network graphs and conversation analytics.    We now have a number of graphs defined by aggregating links and conversations around social objects: web graphs ( e.g. Google), social graphs (e.g. Facebook), interest graphs (e.g. twitter), location graphs (e.g. foursquare).   "In short, […]

The Future of Advantage is Allocative and Creative

I really like Umair Haque's HBR post on The New Paradigm of Advantage because it provides a framework for thinking about the new sources of strategic advantage for a product, a business unit or a company.    From his post: "Over the last few months, I've discussed in depth the tectonic shifts rocking the macro and […]

Old World vs. New World

  Back in 2006, as I started to realize how consumer oriented innovation was leading enterprise innovation and could serve as a proxy for future enterprise applications, I started a habit of replacing the word "computing" with the word "communications" when reading new announcements and visions of the future for computing. You know… "cloud-computing" became […]

Evolving toward a People-Centric, Real-Time Web

There are plenty of reasons to consider the collaborative opinions of Chris Messina and Jyri Engstrom. Chris is a champion of the open web and leads/contributes to the DiSo Project, OpenID, OAuth, microformats, activitystrea.ms and Portable Contacts initiatives.   Jyri is the founder of Jaiku, one of the first real-time microblogging social / mobile apps acquired by Google.   […]

Visualizing Meaning and Seeing Sentiment

information aesthetics (where form follows data) continues to provide insight and leadership on information visualization.   I like the current post highlighting Pecha Kucha's presentation at Ignite Salt Lake (see below) with Mattias Shapiro discussing how different data visualization techniques can be used to determine what particular datasets are telling us. In the Conversation / […]