Interaction Analytics – Linking What We Say and What We Do

My interest in the emerging Interaction Analytics market goes back to a project I led in 2008 that was focused on the capture, index, store, sharing and analyzing of my voice, text and video conversations. Three recent announcements illustrate progress and growth toward the Interaction Analytics market opportunity: Join.me is an online meeting service from […]

VMware’s Journey to Cloud Applications

By now you've seen the news that VMware has acquired Socialcast as a complement to their recent purchases of Sliderocket and Zimbra.  Add in the launch of their own Horizon App Manager and VMware has some interesting building blocks for enterprise cloud applications. With the move on Socialcast, they continue to invest aggressively in the […]