I went back to see what topics were the most active on this blog and seemed to resonate with you and other readers during 2009.
So… here are my "Top 5 Posts for 2009" along with a key theme cloud.
If you had to summarize the guiding principles of Apple's Design and Innovation Strategy what would they be and how might you embrace them to drive new product designs and create new revenue streams from new markets?
With the help of Chris Morrison, Bruce Nussbaum, Owen Linzmayer, Umair Haque and Daniel Turner, I've summarized a draft list of 11 guiding principles that appear to be important to Apple's innovation strategy.
Four fundamental forces of change are driving the evolution of the user experience for the Business User in 2009:
(a) economic recession and its impact on the enterprise IT budget
(b) enterprise governance, security and business policy requirements force "hardening" of consumer apps
(c) new sources of value and revenue continue to be found at the Enterprise Edge
(d) consumer innovations influence and shape business user expectations
The people we call and engage in voice-based conversations, in our personal and work lives, represent our active – and in many cases our most relevant – social graph.
To build a resurgent voice industry, consumers and business users need a new user experience that helps them unlock the value of their active, relevant social graph by social-enabling their voice conversations.
To engage business users in a compelling and continuously productive collaboration experience, enterprise apps need to tap the user's individual motivation, unleash the user's curiosity and align the user's incentives, unique skills and social networks.
Are there proxies for this type of engagement? Yes; in multiplayer gaming applications.
A powerful example of users who are engaged in self-motivated, aligned, collaborative efforts can be found in massive, multi-player on-line games.
The enterprise is shifting from a space/file software model to a time/stream based software model where the real-time interactions of business users have a past, a present and a future.
New value for business users – and revenue for enterprises – will come from aggregating, analyzing and filtering these interaction signals enabled by the Real-time Web.