Sandy Pentland talks about how his research and his book "Honest Signals" can help improve business productivity by analyzing communication flows within companies.
Some key points include:
– All social species are alike and improve productivity through Discovery and Integration
– Higher access to information discovery improves productivity by 4%
– Face-to-Face networks improve productivity by 10%
– Conversation mining and User Dashboards are critical to identifying and understanding communication flow and opportunities for productivity improvements